2 Replies Latest reply on Jun 4, 2020 6:56 AM by Himanshu Pandya

    Work Log entries for Work Orders not visible in Smart IT - INC Entries are visible

    Himanshu Pandya
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      In our smart IT 1.6 system we are facing an issue where only work info related to the work orders is not visible in smart IT. Even if we add them via Smart IT it still wont be visible.

      We have 3 mongo (3.2) servers in replica.

      Entries made via incidents are visible to and from.