2 Replies Latest reply on Jun 9, 2020 6:50 AM by Gary Jackson

    Auto Linking Clients to Business Services in CMDB

    Gary Jackson
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      Hi All

       

      we have a few services that I need to link to all Clients to but automatically.

       

      for example we have a couple of services that will show service health in selfservice that we would like all users to be linked to, I know i can go to the Business Services in CMDB and manually link the client or tick all but would like this automated

       

      i have looked at doing a process builder on the creation of a user but cannot find the linked field, also i have tried to export it out using dataloader to see the structure but cannot find

      the right tables, as i could then use pentaho to do this we importing users.

       

      could anyone point me in the right direction on how i can link clients to the business service

       

      thanks

       

      Gary