1 Reply Latest reply on Jun 25, 2020 8:15 AM by Laurence Balon

    Stormowork Kernel process is failing In Entuity

    Mehul Ahire
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      Dear Larry,

       

      Stormwork process is failing in Entuity  as a result of which I cannot access the critical user defined reports from today.

       

       

      com.entuity.webUI.dao.WebUIDataAccessException: Exception getting StormWorks type license info; nested exception is com.entuity.jnirpc.JNIRPCException: java.lang.RuntimeException: RPC call(proc=getStormWorksTypeLicenseInfo, args.size()=1, timeout=60s, host=127.0.0.1:port=5467:bufferedRecv:connReusable:preamble:noEncryption:poolValid=30:localIpAddr=0) server side exception: Timeout of 30 seconds exceeded while waiting for one of 4 active calls to getStormWorksTypeLicenseInfo() to complete(from DsRPCServer.cpp:244)(from DsRPCClientBase.cpp:138)

       

      Caused by:

      com.entuity.jnirpc.JNIRPCException: java.lang.RuntimeException: RPC call(proc=getStormWorksTypeLicenseInfo, args.size()=1, timeout=60s, host=127.0.0.1:port=5467:bufferedRecv:connReusable:preamble:noEncryption:poolValid=30:localIpAddr=0) server side exception: Timeout of 30 seconds exceeded while waiting for one of 4 active calls to getStormWorksTypeLicenseInfo() to complete(from DsRPCServer.cpp:244)(from DsRPCClientBase.cpp:138)

       

      It is suggesting a timeout.Please advise if we can change some parameters or this is some different issue.

       

      Thanks & Regards,

      Mehul