7 Replies Latest reply on May 23, 2020 1:02 AM by Ravi Reddi

    ITSM/AR Server/Smart Reporting Licences

    Paolo Bisaccia
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      Hi everyone, I'd like to ask some questions regarding licensing and keys.

       

      We would like to install the Smart Reporting Features for our AR System, but the BMC documentation says that you should install the Smart Reporting server on a different machine than that of the AR Server.

       

      We have a licence Key for the AR Server, do we need another license key if we were install the Smart Reporting Features on another server?

       

      Do we also need a license for the ITSM to work with the Smart Reporting Features or is it included in the AR Server licence?