4 Replies Latest reply on May 22, 2020 8:46 AM by Andrew Rezac

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    Andrew Rezac
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      Good morning,

       

      I am in the process of creating BMC RemedyForce in an already existing environment of SalesForce so many of my techs have SF licences already. I have added them to be members of the queues that I am using to assign tickets, however, when I check the staff field there are zero options there for the queues I have created even though both queues have members in them.

       

      Thank you for any suggestions.