2 Replies Latest reply on Apr 29, 2020 11:01 AM by Nick Caulfield

    SCCM Sync: Install date is always being set to CI creation date.

    Nilesh Sawant
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      Customer enabled the SCCM sync with the CMDB in dev and observed that install date field is always set to the CI creation TIMESTAMP. It should be actual Install date of the CI.

       

      https://docs.bmc.com/docs/asset2002/creating-a-computer-system-ci-908965322.html

       

       

      "Installation Date

       

       

      This field is populated when the CI is put into Deployed state."

       

       

      Basically,  two questions:

       

       

      1) is there any way to suppress this with OOTB configuration? I think not: any suggestions

      2) if we turn it off, and either set it based on SCCM data (first preference for sanctuary) or don't set it (sanctuary's preference)   is there any downsides? best as I can tell, there is no code that depedends on the installation date