2 Replies Latest reply on Apr 9, 2020 9:38 AM by Deepak Bhola

    TrueSight Orchestration (TSO) 8.2 :Unknown JAXBContext implementation: class com.sun.xml.bind.v2.runtime.JAXBContextImpl

    Arulanantham Paramasivam
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      After I upgrade to BMC Atrium Orchestrator (BAO) 7.9 to TrueSight Orchestration (TSO) 8.2,  got an errot while using the ro-adapter-http 20.19.02.00  Web Service adapter to make a request

       

      <request-data>

        <soap-rpc-request>

          <wsdl-location><![CDATA[https://XXXXXXXXX.servicenow.com/incident.do?displayvalue=true&WSDL&hierarchical=false]]></wsdl-location>

          <soap-action>getRecords</soap-action>   

          <soap-body-content>

            <getRecords>

              <__encoded_query><![CDATA[number=INC97689997]]></__encoded_query>

            </getRecords>

          </soap-body-content>

          <error-message />

        </soap-rpc-request>

      </request-data>]

       

       

      [Adapter Response=

      <response>

        <metadata>

          <status>error</status>

          <error>Error: com.sun.xml.internal.ws.spi.db.DatabindingException: Unknown JAXBContext implementation: class com.sun.xml.bind.v2.runtime.JAXBContextImpl</error>

        </metadata>

      </response>]

       

       

      The same request works with an older adapter version (20.16.03.00) or an older Platform version.