0 Replies Latest reply on Mar 26, 2020 6:48 AM by Patrick Mischler

    TrueSight Self-Monitoring KM: Which account to connect when using SAML authentication

    Patrick Mischler
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      Hi Community,

       

      I am strugling with the TrueSight Self-Monitoring. KM. The Remedy SSO is configured for SAML authentication. According to the documentation, with SAML no fallback to LOCAL authentication is possible. I tried to use the admin account for the connection but the KM cannot connect to the TSPS. Which account shall I use?

       

      Regards,

      Patrick