5 Replies Latest reply on Mar 27, 2020 3:57 AM by Alexander Strelkivskiy

    Discovery - Scaning hosts

    Alexander Strelkivskiy
      Share This:

      Hello. I am trying to configurate BMC Discovery in the test enviroment and i have some problems. I am add credentials for 4 host and (test  -  ok). But when i run discovery process for this group i get

       

      Number of Endpoints Scanned 4

      Number of Endpoints Dropped 4

       

      Summary

       

      Success 0

      Skipped 0

      No Access 0

      No Response 0

      Error 0

       

      Reason endpoints dropped No response from these endpoints - but hosts alive and they respond the ping.

      Anyone can say me whot i do wrong?

      • Add to Phrasebook
        • No word lists for English -> Russian...
        • Create a new word list...
      • Copy
        • 1. Re: Discovery - Scaning hosts
          Michael Hoover

          What version of Discovery are you using?

           

          What type of servers are they Windows or Linux?

          You may need to make sure the credentials are also users on those machines with correct permissions to access the information.

           

          If it is Windows, are you running them through a Windows Proxy or trying to connect directly?

           

          When I was using Discovery 11, I had to have a read only admin user created on the machines in order to perform the necessary scans, OR I had to use a Windows Proxy in order to connect.  Then in the Windows Proxy I used the same credentials in order to connect to the machine to scan.

           

          Adding Windows proxies - Documentation for BMC Discovery 11.1 - BMC Documentation

          1 of 1 people found this helpful
          • 2. Re: Discovery - Scaning hosts
            Bob Anderson

            Looks like those endpoints have ping disabled.  Try doing the scan without ping

            • 3. Re: Discovery - Scaning hosts
              Alexander Strelkivskiy

              Discovery version 11.3.0.4 (Installing from OVF), i want collect data from Linux servers.

              Testing credentials for those hosts from console successful.

              I doing "standalone UNIX scanning" with same credentials and it also running without error, but from console i get 

               

              Number of Endpoints Scanned 4

              Number of Endpoints Dropped 4 (No response from these endpoints).

              And i dont understand why if hosts ping and "test credentials" return successful.

               

              • Copy
              • Add to Phrasebook
                • No word lists for English -> Russian...
                • Create a new word list...
              • Copy
              • I
              • Add to Phrasebook
                • No word lists for English -> Russian...
                • Create a new word list...
              • Copy
              • Add to Phrasebook
                • No word lists for English -> Russian...
                • Create a new word list...
              • Copy
              • Add to Phrasebook
                • No word lists for English -> Russian...
                • Create a new word list...
              • Copy
              • Add to Phrasebook
                • No word lists for English -> Russian...
                • Create a new word list...
              • Copy
              • Add to Phrasebook
                • No word lists for English -> Russian...
                • Create a new word list...
              • Copy
              • Add to Phrasebook
                • No word lists for English -> Russian...
                • Create a new word list...
              • Copy
              • 4. Re: Discovery - Scaning hosts
                Bob Anderson

                Credential test does not check ping.

                When discovery reaches out to endpoint, by default, it will try ping first.  If no response to ping, it gets dropped - no response.

                Try scanning without ping.

                2 of 2 people found this helpful
                • 5. Re: Discovery - Scaning hosts
                  Alexander Strelkivskiy

                  Thank you, I missed this moment.