4 Replies Latest reply on Mar 26, 2020 11:18 AM by Sinisa Mikor

    UserSyncUtil_Job is missing in UDM:ExecutionStatus form

    T. D.
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      Good morning.

       

      We are running 9.1.04 patch 2, but Smart Report syncing is not working.

       

      I found that the UserSyncUtil_Job is missing in UDM:Execution.

       

      UserSyncUtil_Job Is Missing In UDM:ExecutionStatus Form In BMC Remedy Smart Reporting

       

      I found a BMC KB that explains this issue, but on step 4 it is not very clear how to re-create this missing job.

       

      Is there anyone that could help?

       

      Thanks!