8 Replies Latest reply on Apr 1, 2020 3:11 PM by Ganesh Gore

    RE:Updating the user permission Errors(ARERR 92)

    Abdul Moid Mohammed
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      Hi Team,

       

      We are with BMC remedy ARS,ITSM Suite 9.1.04.002 with Oracle as DB and Windows as OS.

      We are experiencing an issue while updating the permission to one of the user on Prod Environment which works fine on TST environment.

       

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      Timeout during database update -- the operation has been accepted by the server and will usually complete successfully :

      remedy9prd:1060 ONC/RPC call timed out (ARERR 92)

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      It just started things were all fine before updating this user profile.We did try to recreate the profile even after deleting it but the issue still persists.

       

      Any concerns/issues related with the resolution of this issue is highly appreciated!

       

      Thanks;--Abdul Moid