1 Reply Latest reply on Feb 28, 2020 7:48 AM by Manish Gadgil

    track it 2020 change ticket ID start number

    Anas El-Khani
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      Hi,

       

      is it possible to change the ticket ID start number so when we import the 11.4 database it starts from a number of our choosing?

       

      also is there a way to delete the trackit 2020 database before we import the 11.4 database, as we have a fair few test tickets and want to start afresh before we go live.