What are you trying to do once the AO process is called? Can you elaborate?
in the Grid Manager, for each Peer you can increase the logging levels for each component to provide more detail.
If the process gets called on alert and the fulfillment automation is not happening, it means your process failing to complete execution successfully.
Check Processes.log for that process execution and look for the errors.
Would be great if you can share the error, adapter request/response from processes.log.