Dawood Yawanseh wrote:
When I click on Reports via SmartIT i get below error.
ServiceException: Incorrect report server url mentioned in the report server settings.
and it is already working for other users, so not all users facing same issue, and the user that facing the issue has the flouting lincense.
If it is happening with few users it means these user records are not synced with the smart reporting server.
Can you please check if these users are exist in smart report?
Which version are you on?
I had this issue in earlier version where the user sync wasnt working in some cases,
As a work around search for RSR:UserSync escalation in dev studio and run it manually.