2 Replies Latest reply on Feb 11, 2020 11:07 PM by Jason Miller

    Related CIs disappear from CHG:Change-CI-Associations when status=completed

    Boris Vidal
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      Hi,

       

      Using the Remedy Web service, I need to get the list of Change Requests related to a give CI. For that matter, I query the form: CHG:Change-CI-Associations.

       

      Doing so, I somehow only get change requests with the following status:

       

      • Draft
      • Pending
      • Planning in Progress
      • Rejected
      • Scheduled
      • Scheduled for Approval

       

      It seems like the CRQs stop being referenced within the form as soon as the status = closed or status = completed.

       

      Do you have any idea of what could be behind it? What configuration could change that behavior?

       

      Regards

      Boris G.