7 Replies Latest reply on Feb 14, 2020 9:38 AM by Angie Deetz

    Permissions required for the Direct Access option to Restart the Agent

    Angie Deetz
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      I just noticed that anyone on our team without the Super admin rights in Client Management have the menu item in Direct Access Tools to Restart the Agent grayed out. SO while testing I discovered that they need Manage rights to the Agent Configuration which I am not comfortable doing. Is there any way that this could be enabled another way without allowing everyone rights to edit Agent Configuration on all devices?