5 Replies Latest reply on Feb 5, 2020 5:39 AM by Sinisa Mikor

    Ticket logged by particular group

    Swapnil Badwe
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      Is there a way to identify number of tickets logged by particular group? e.g. their are 4 service desk instances and wanted to know how many tickets were logged by each service desk instance on monthly basis. This is in BMC Smart reporting.

       

      Thanks in advance.