3 Replies Latest reply on Jan 31, 2020 7:35 AM by Wolfgang Paulus

    How to create approval chaining for support group in DWPA

    Amrendra Singh
      Share This:

      We have a use case where we need to create a service in Digital Workplace Advanced. As part of workflow, a WO must only be created after three approval from three different support team.

      Now, performing this use case in SRM is straight forward where I can create approval chaining.

      But I am not sure how to do the same in DWPA.

      Scenario:

      User raise request -> Approval 1 by team A -> Approval 2 by team B -> Approval 3 by team c -> Work order created.