6 Replies Latest reply on Feb 6, 2020 3:09 AM by Vinod Shewale

    Resolve Incident Flow of Incident Brokering in BMC Helix Integration Service

    Vinod Shewale
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      Hello Experts,

       

      I am working on a use case where I want to achieve the resolution of the incident from AWS to SmartIT but didn't find any "Resolve Incident" flow in BMC Integration Studio.

       

      Can you please help me with either the "Resolve Incident Flow" or the alternatives available for it.

       

      I am using on the BMC Helix Integration Studio (Integration Service)  Version 19.11 for this use case.

      Appreciate your early response.

       

      BR,

      Vinod