4 of 4 people found this helpful
I use RRR|Chive. I create a few different .cfg files, each include all of the related forms for syncing different areas like People, Support Group, etc. I have even been known to sync transactional forms (INC, CRQ, WO, etc.) from prod to lower level environments so I have good test data for things like SLA, assignment rules, etc. Of course I only do this if the organization does not have any problems with duplicating production data in lower-level environments (consideration for sensitive data security, customer privacy, etc.).