13 Replies Latest reply on Jan 24, 2020 5:19 AM by Tshepoeng Mogwera

    Advanced Options tabs not showing on AR System Email Messages form

    Tshepoeng Mogwera
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      Hi all,  I'm hoping you can assist us with the following issue.    


      On AR System Email Messages form, when choosing "Yes" on 'Display Advanced Options:' drop-down, the Advanced Tabs do not display:




      How it's supposed to look:



      I've flush midtier cache, restarted midtier as well as Remedy server and Active Link logging window doesn't log anything when clicking on the 'Display Advanced Options:' drop-down field either.  We are running ARS and midtier v 9.1.07.