2 Replies Latest reply on Jan 15, 2020 1:15 AM by BAHADIR BÜYÜKTURHAN

    Incident Template Name not setting when creating an incident from Drift Console

    BAHADIR BÜYÜKTURHAN
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      Hello,

       

      I am creating an incident from drift console. But even all required fields setting from template, Template name and service fields not setting. I couldn't find any information about this issue.  Is there anyway to set these fields?