8 Replies Latest reply on Jan 28, 2020 4:36 PM by Bertrand Martin

    Sentry Software Monitoring Studio X deployment returns error: senpreload.sh

    Patrick Mischler
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      Hello Community!

       

      I have some troubles deploying the Sentry Software Monitoring Studio KM. In the Monitoring Devices view, I see that the deployment has an error:

       

      Mon Jan 13 09:08:41 2020 Installation/upgrade failed.
      The user log contains the following fatal ERRORs:
      Unable to run (execv) script [/opt/bmc/patrol/Patrol3/bin/senpreload.sh] in child process, symptom is [No such file or directory].

       

      Despite of the error, the KM is installed but, as the error suggests, not preloaded.

       

      Any ideas?

       

      I checked the script and I think it had some Windows line endings.

       

      Regards,

      Patrick