1 Reply Latest reply on Jan 8, 2020 2:07 AM by Paul Donders

    How to troubleshoot sequential task creation failure

    Ronald King
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      Hello,

       

      We're attempting to troubleshoot a issue where the first sequential tasks from a template-based change request are not being generated (that is, not showing up the the resulting change manifest). This issue is causing the remaining tasks to become stuck in the change manifest as they wait for the non-existent initial tasks to be closed.

       

      Has anyone encountered this issue? If so, were you able to troubleshoot and resolve the issue?

       

      Any information or advice that you could provide would be appreciated.

       

      Thanks and Regards,

       

      Ron