3 Replies Latest reply on Jan 20, 2020 4:51 AM by Paul Tipping

    How to troubleshoot email errors

    Conrad Simpson
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      Hello,

       

      We need to troubleshoot this message "Your email cannot be processed because ticket creation via email is disabled". As far as I can tell ticket creation via email is enabled. We would like to determine the customer or event that is generating this. Can somebody point me in the right direction?

       

      Thank you,

      Conrad