4 Replies Latest reply on Jan 22, 2020 7:37 AM by Cris Coffey

    Asset Detail View for Techs

    Sonja Vicchiollo
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      Im very skeptical right now. Support is advising that the only way a technician can view asset details is to make them an administrator. I have a hard time believing that the developers would code this like this. Technicians rely heavily on the information in the asset details, but I dont want to give them access to change our track-it infrastructure just so they can see an asset detail. Is anyone familiar with how to allow technicians to view asset details without granting them system administrator rights?