3 of 3 people found this helpful
Ans 1 - CMDB never notifies on its own to TSOM about CI changes.. TSOM keeps polling for CMDB via subscription mechanism. TSOM subscribe with query to set of CIs for CMDB, and later keeps pooling for changes in that set of CIs. CMDB returns the results for get call with list of CIs created/updated/deleted.
When Publication filter changes, the subscription query to be changed or newly added.
Ans-2 - Yes CMDB notifies post Recon Job.
When CIs are manually loaded directly into BMC.ASSET, still the reconcile jobs get triggered. I assume, you do it via UDM jobs or via ITSM Asset Management console, in both the cases reconcile job gets triggered.
2 of 2 people found this helpful
Just to add when publication filter changes, the TSOM takes care of changing or creating new subscription.
Thanks a lot Sateesh.
Please can you explain under what scenarios CMDB notifies TSOM post the Recon Job and what scenarios TSOM polls CMDB for?
We have a use case where we require only a few computer system CIs and application class CIs are to be shared with Truesight from CMDB. We dont have any service models in our CMDB as yet. We are required to share the CI details from CMDB to Truesight for component enrichment.
When any RE job run completes, it means CIs have been created/updated/modified. This is notified to TSOM , which runs publishing service. Publishing service in turn triggers get CI changes call.
In your case the Publishing filters to be updated such that only Computer and Application CIs are to be subscribed for any changes.
Thanks a lot for this. Just one more query.
So will CMDB notify TSOM for an RE job run even if the job doesnt pertain to the computer system and application CIs that Truesight is interested in? i..e does a notification go out to TSOM for every RE job run in CMDB?]
Thanks a lot again for your help. Its much appreciated.
1 of 1 people found this helpful
Yes, for every RE job run, notification goes to TSOM, as RE is going to create/update/delete CIs in BMC.ASSET data set.