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Are you getting Error(90)?
The AR90 error occurs when the client (in this case, ADDM) cannot connect to AR Server. Unfortunately ADDM has no way to tell why it can't connect.
Please log into the ADDM appliance command line and try these commands:
ping [ip address of AR Server]
traceroute [ip address of AR Server]
Verify that there isn't a firewall that may be blocking the traffic.
You can configure the sync connection to use a specific port. If you don't, a port should be assigned by the portmapper on the AR System side. Make sure the AR portmapper service is running. Even if it is, check the AR configuration to see if there is a port specified - if so, try using this in the ADDM synchronization configuration.
If all else fails, gather ADDM debug sync logs and AR/CMDB logs with API, Filter, SQL, Thread, and Plugin logs enabled.
- BMC Atrium Discovery and Dependency Mapping
Please refer below and check if it is helpful.
Check the following log files from Discover
CMDB Synchronization logs
tw_exporter_connection_test.logcontains the logs generated by the CMDB sync test connection.
tw_svc_cmdbsync_transformer.logcontains the logs generated by the syncmapping files.
tw_cmdbsync_exporter.logcontains the rest of the logs.
sorry Sateesh i couldn't find
tw_exporter_connection_test.loglog file !!!
That log file will be available only when you do test connection in Discovery.