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I think you are saying this is a Software cluster, which should be sync'd to the BMC_Cluster CI.
With OOTB settings, the BMC_Cluster CI should be related to the BMC_Application CI in the CMDB.
Do you find the BMC_Cluster CI in the CMDB?
You may want to open a Support ticket to research this further.
I find the BMC_CLUSTER in the CMDB. I will open a support ticket.
Thank you for your answer.