CKEditor has a plugin-based architecture which Track-It! uses for rich text implementation.
Presently we do not support configuration for line-height for text. This will be addressed in a future release.
Hello. It has been not quite a year and I wanted to see if there was any update on this. The double spacing it a bit much with the way we use our ticketing system (we do a lot by e-mail). In addition creating solutions and such is a bit of a pain.