I have few queries .could you help me to understand clearly.
1.we have added one script in the cell which will send the events from Cell to other source.we are getting the Agent disconnect event with Severity = OK .we are holding this event for 10 min and if it is not closed ,MRL will convert that OK severity to CRITICAL severity .
Here Script is sending the event severity as OK to the target. But Script has to send the CRITICAL severity after the hold.
Do you have any idea when the script action will raise on the event ?