6 Replies Latest reply on Dec 11, 2019 3:14 AM by Michael D

    Loop in model

    Michael D
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      Hi.

       

      When I Simulate Impact for different database servers in the same model I get error message "Error Occurred - Loop in Model...."

       

       

      These database servers are members of a cluster and ImpactComputationModel is WEIGHTED_CLUSTER.

       

      When I simulate impact for a file server that is a member of cluster, the simulation is correct. This cluster is also WEIGHTED_CLUSTER.

       

       

      I check the file ais.log and it complains about a BMC_SoftwareServer that is not a part of the model.

       

      I am trying to remove the process (maps to BMC_SOFTWARESERVER) in the Discovery model, with no luck. I can't even see the process.

       

      We are feeding CMDB with data from Discovery.

       

      CMDB version: 9.1.05

      Discovery version: 11.3.0.4

       

      How can I resolve this issue?

       

      Kind regards