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1. Re: Wich is the better way to differentiate two endpoints with the same hostname?
4 of 4 people found this helpfulThis may depend on how the results are used by yourself or others.
I believe Serial Number is a very good choice, but not every device type provides this information. This helps our company with primary and secondary (disaster recovery) devices with same names. Fortunately, we can tell which are primary and secondary by IP Ranges.
If you have same IP Addresses, then maybe use Device Name and Domain together.
Another option is MAC Address, but some devices have many.
My last choice ("last" meaning I prefer to find other methods first) is ADDM's Key. Each device within ADDM is given a unique key. This is best used by ADDM administrators, and may be confusing to other teams.
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2. Re: Wich is the better way to differentiate two endpoints with the same hostname?
Lisa Keeler
Dec 2, 2019 9:35 AM
2 of 2 people found this helpfulAre you asking how to distinguish them in the CMDB / on the Remedy side? Just curious.
Eric's answer is a good answer.
Support has an internal KA which lists all the attributes that help to uniquely identify a Host, NetworkDevice, etc. You can open a ticket and ask for the information.
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3. Re: Wich is the better way to differentiate two endpoints with the same hostname?
1 of 1 people found this helpfulOther useful fields are UUID and hostid
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4. Re: Wich is the better way to differentiate two endpoints with the same hostname?
1 of 1 people found this helpfulThanks to all, I still investigating a way because:
-Uuid and hostid are "not set"-The key is different on the same ip.
-Unique Host Id is "not set" on a virtual machines.
So, I'm going to open a case in order to review the internal KA mentioned by Lisa.
Thanks again
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5. Re: Wich is the better way to differentiate two endpoints with the same hostname?
Finally I've opened a ticket:
00797736
Thanks to all for your help
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6. Re: Wich is the better way to differentiate two endpoints with the same hostname?
2 of 2 people found this helpfulAnd finally the fantastic support team of BMC has give us the ideal query to help our needings:
Search FLAGS(include_destroyed) Host show name, key, uuid, serial, partition_id, zone_uuid, hostid, zonename, os_type, type, hostname, __all_mac_addrs, virtual, destroyed(#) as 'Destroyed?', friendlyTime(destructionTime(#)) as 'DestructionTime', last_update_success, age_count, friendlyTime(creationTime(#)) as 'CreationTime'
Thanks to all!