3 Replies Latest reply on Dec 3, 2019 8:51 AM by Danny Kellett

    RSSO Kerberos - Authentication Failed with Login IDs greater than 20 characters

    T. D.
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      We installed RSSO (9.1.04) and configured it for single sign-on using Kerberos.

       

      Single Sign-on works for everyone with a login ID of 20 characters or less. Anyone with a login ID greater than 20 characters does not work.

       

      BMC's article talks about LDAP authentication not working for any login ID greater than 20 characters.

       

      Remedy - Server - LDAP Plugins using users in "sAMAccountName" with login name of more than 20 characters can not be authenticated

       

      Is there a configuration option in Kerberos to allow users with Login IDs greater than 20 characters?

       

      Am I missing something here?

       

      THANKS!!!!!!