5 Replies Latest reply on Feb 28, 2020 12:20 AM by Ken Soszka

    Track-It 11.4 - System Reqs. up to date?

    Heidi Farnham
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      Is it possible to run TrackIt 11.4 on:

       

      Windows 2016

      and/or

      SQL 2017

       

      Thanks for any insight provided.

       

      Heidi

        • 1. Re: Track-It 11.4 - System Reqs. up to date?
          Ken Soszka

          Hi Heidi,

           

          While it is not officially supported, I have successfully installed and run 11.4 SP1 on Windows Server 2016 and SQL Server 2016. I imagine it would be fine on SQL Server 2017 as well.

           

          If you are moving Track-It, one thing to know is that the Copy/Move batch file for moving Track-It to a different server will fail on the database moving part, with a SQL version not supported message. The components only moving part will work, but the database will need to be manually moved.

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          • 2. Re: Track-It 11.4 - System Reqs. up to date?
            Heidi Farnham

            Ken,

             

            I installed Track It 11.4 on Windows 2016.

             

            It seems to work, but I got a message when I installed.  I'm not familiar enough with TrackIt to know if it is an issue.  Is it just that it couldn't deploy a database to SQL 2016, or might there be configuration issues?

             

            "A problem occurred during the deployment of the database or configuration file updates. Refer to log file for information: (path) The remaining processes will continue."

             

            It appears that TI is running. 

             

            If I run the move/copy batch file will it bring over what might be missing?

             

            Thank you for any guidance you can provide.

             

            Heidi

            • 3. Re: Track-It 11.4 - System Reqs. up to date?
              Ken Soszka

              Hello Heidi,

               

              Is there a log file at the path in the error message? If you don't know the path any longer you might look in the C:\Windows\Temp folder on the Windows server and sort by Date Modified to see if there is anything there. If you have the log and would like to attach it here I can take a look.

              • 4. Re: Track-It 11.4 - System Reqs. up to date?
                Heidi Farnham

                Ken,

                 

                I decided to try an install with SQL Express to take the newer SQL server I am hoping to use out of the picture.  The install went without issue this time.

                 

                Now I get to do the move!  There seems to be quite a bit of info on the batch file.

                 

                Thank you for your prompt reply!

                 

                Heidi

                • 5. Re: Track-It 11.4 - System Reqs. up to date?
                  Ken Soszka

                  Great! No problem, let us know how it goes!