1 Reply Latest reply on Nov 27, 2019 1:52 AM by Smit Burde

    Business Rule Event Viewer

    Matt Hackbart
      Share This:

      Does anyone have any guidance on how this should be monitored or how failed events should be investigated? We have a few hundred events in there that have failed that appear to stem from the same rule with different record IDs however. What are your steps to resolve these?

        • 1. Re: Business Rule Event Viewer
          Smit Burde

          Hi Matt,

           

          You can identify the problem related to business rule from NAMMbl.log file generated in \BMC\Track-It!\Logs folder.

          Set the log level to Trace for Business Rules component from LogConfig.exe (\BMC\Track-It!\Tools) to generate the more detail logs.

           

          Thanks.

          2 of 2 people found this helpful