2 Replies Latest reply on Dec 3, 2019 3:39 AM by Ankit Tiwari

    Update Problem Management in Application list

    Ankit Tiwari
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      Hello All,


      I want to rename Problem Management label with Fraud Management label every where in ITSM Module. I have done most of the update but I'm unable to update Problem Management entry points (Problem Management Console/New Problem/Search Problem) in Application List. I have updated Entry Point (New & Search) label on PBM:Problem Investigation & PBM:Problem Management Console form but it seems application list entry point is not displayed from form. I did check active link logs but unable to find any active link which is updating this label.

      Can any one help me with this ? How can I rename application entry points in application list ? I


      ARS/ITSM Version : 9.1