8 Replies Latest reply on Nov 28, 2019 7:03 AM by T. D.

    Update of multiple incidents at one time

    Patty Grant
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      HI, I am user, not a developer or admin.  I often use modify all to update and resolve group tickets, however the notes section won't update.  Everything else works fine, but the notes is where I log the work/actions that have been done.   If I try to add to the Notes with Modify All I get the following error: 


      Required field cannot be blank. :

      WOI:WorkInfo : Work Log Type (ARERR 326)


      Does anyone know a solution for this, that I user could do?