1 Reply Latest reply on Nov 25, 2019 9:23 AM by Dima Seliverstov

    BMC TCO Client Installation- Unix

    Manish Singh
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      Hello All,

       

      I have installed BMC TCO on two Servers.

      From one Servers I am able to gather the data but from other servers I am not able to gather the data. When I cross checked ps -ef | grep bgs on both the servers I see the different output, Please see the below out and suggest how I can remediate :-

       

      Working Server :-

      => ps -ef | grep bgs

      perform  12201     1  0 Nov20 ?        00:00:00 /etc/bgs/SD/bgssd.exe -d /etc/bgs/SD -s

      perform  18862     1  0 Nov20 ?        00:03:37 /usr/adm/best1_11.0.00/bgs/bin/bgsagent -b /usr/adm/best1_11.0.00 -a 6767 -d 6768 -u SYSTEM -i x.y.z

      perform  18863 18862  0 Nov20 ?        00:17:20 bgscollect -I noInstance -B /usr/adm/best1_11.0.00

      perform  22236 18862  0 Nov20 ?        00:00:21 bgsioconfigcollect -I noInstance -B /usr/adm/best1_11.0.00 (Missing line in not working Server)

      perform  36008 35929  0 09:01 pts/1    00:00:00 grep --color=auto bgs

       

      Not working Server :-

      => ps -ef | grep bgs

      perform   9831     1  0 07:54 ?        00:00:00 /etc/bgs/SD/bgssd.exe -d /etc/bgs/SD -s

      perform  16874  8026  0 08:58 pts/0    00:00:00 grep --color=auto bgs

      perform  20463     1  0 08:37 ?        00:00:00 /usr/adm/best1_11.0.00/bgs/bin/bgsagent -b /usr/adm/best1_11.0.00 -a 6767 -d 6768 -u perform -i x.y.z

      perform  20465 20463  0 08:37 ?        00:00:06 bgscollect -I noInstance -B /usr/adm/best1_11.0.00

       

      Kindly let me know for any concern/query.

       

      Regards,

      Manish Singh