14 Replies Latest reply on Nov 25, 2019 8:51 AM by Rajkumar Meher

    can we set up email-to-Problem as like email-to-case

    Rajkumar Meher
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      As like whenever we email to a particular Id to create a case in salesforce, can we set up the same for creating a problem ticket



      Please suggest, if is there any process exist, if not then can we configure any process to create it .