4 Replies Latest reply on Dec 3, 2019 4:05 AM by Sateesh Kulkarni

    Using CI ‘supported by’ for Assignment

    Arun Ganesh
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      Hi All,

       

      I am using CI based ‘Supported By’ for assignment however now I have a case where I need to assign to 2 different support groups based who will support based on country the application is being used.

       

      I am trying to figure out what further configuration mappings I can configure to achieve this while keep using the Ci ‘Supported By’ based assignment.

       

       

      Thanks for suggestions.