3 Replies Latest reply on Nov 20, 2019 10:06 AM by Dima Seliverstov

    BMC TCO Agent Installation - Linux

    Manish Singh
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      Hello All,

       

      I have installed BMC TCO agent V_11.0 on Linux Red Hat Enterprise Server 7.7 (3.10.0-1062.4.1.el7.x86_64) Server but bgsagent service is getting started as root and I think it should be started as system due to which I am not able to collect data, Below are the output

      BEST/1 Collect Home directory is /usr/adm/best1_default

      Agent was started successfully.

      root@XYZ/usr/adm/best1_11.0.00/bgs/bin

      => ps -ef |grep bgs

      perform   9644     1  0 Nov19 ?        00:00:00 /etc/bgs/SD/bgssd.exe -d /etc/bgs/SD -s

      perform  62369     1  0 05:05 ?        00:00:00 /usr/adm/best1_11.0.00/bgs/bin/bgsagent -b /usr/adm/best1_11.0.00 -a 6767 -d 6768 -u root -i XYZ

      perform  62371 62369  0 05:05 ?        00:00:00 bgscollect -I noInstance -B /usr/adm/best1_11.0.00

      root     62437 51663  0 05:05 pts/0    00:00:00 grep --color=auto bgs

      root@tvlihamwaapg005 /usr/adm/best1_11.0.00/bgs/bin

       

      Please suggest how to get rid of this issue.

       

      Regards,

      Manish Singh