what kind of integration is required here,,
you want to sync people form with ESS portal to get their vacations , ...
we need to sync the user's information from SAP ECC HR system into our BMC Remedy People form.
haven't you tried to get users using a web service !!
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most customers I have been working with use the OOTB UDM job, connecting to a datasource using the LDAP protocol to load people data. It has some default logic to update the people form if people join/quit or take leave, but can modified to fit your specific needs.
Normally the LDAP protocol is not allowed to be used to access people data over internet, so we offer the so called client gateway that establishes an encrypted tunnel between the BMC datacenters and the customers datacenter, through which the LDAp protocol is communicating.
You can read more about this here:
BMC Helix Lead Business Relationship Manager
We are searching for OOTB method (if it exists) to do this integration.
can you explain how we can get and sync user information form the SAP ECC HR system using the web service?
The point is How get users information from SAP ECC HR system to our enviroment
so can you be more specific pls
Thanks & Regards
I am personally not configuring the integrations our customers have built, but some of them load people data from SAP system.
There are quite many OOTB connectors available for use in the UDM jobs including web-services, so if you do not have ldap protocol, it could be replaced with web-services.
This is done in the so called Spoon client, which allows changing the config of the udm jobs.
Customers that do not have in-house experience of this, do normall engage either BMC professional services or a partner that has the experience requested.
Maybe some consultant that has already set this specific config Up, see this post and can give a little more details?
Otherwise I recommend talking to a consultant.