2 of 2 people found this helpful
I will suggest these links
Thanks Mohammad Rehman
I used some documents you shared to elaborate my own, thank very much!!!
However, I would like to share another document (attached) I found it only now. There are some comparatives that I think are always good to show to the customer, depending on the scenario. In my case, the customer already uses BMC Remedy (on premises) and Service Now is going almost every day to make it change solutions and decline from BMC.
Why BMC Helix.pdf 1.0 MB