6 Replies Latest reply on Nov 25, 2019 10:54 AM by Anne Brock

    Size of attachments in BMC Helix ITSM

    Anne Brock
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      I saw this note in the Helix Subscriber information:




      BMC imposes a 10MB limit on all attachments.

      Integrations - BMC Helix Subscriber Information - BMC Documentation


      Is that only for passing attachments through an integration service?


      Is there a limit for size of attachments in Email?


      And is there a limit for attachments that are are attached to tickets?