0 Replies Latest reply on Nov 14, 2019 9:23 AM by mahesh m

    How to restrict Support Groups in Assigned Group fields

    mahesh m
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      Hi Team,

       

      I have a requirement as follows,

       

      We have company called ABC and support groups as E, F, G, H and user1 belongs to E and user2 belongs F.

       

      When user1 login to remedy and create/search incident then user1 should be able select only to Group E and other Groups should not visible for user1 similarly it should happen with other users

       

      please help in this how to restrict the group selection under assigned groups which user is part of support groups only. All groups nd users belongs to same company

       

      Regards,

      Mahesh M