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I’m assuming you mean the TICM (BCM) console. What version are you working with and have you updated BCM past the initial installation.
Are you trying to reinstall the console on your server or your workstation/laptop?
If workstation, Windows or Mac?
Principal Software Consultant
Thanks for replying to my query, RE: CM Console (aka TICM (BCM) console).
I believe (and may be slightly wrong on the exact version number) it's 12.8 or something akin.
The weblink thing is what was done with BMC Support a couple days ago (and so the whole Chrome/Java closed, disappears issue).
I'd actually prefer the "standard installation" and it's being installed On The Server...
But either that will work would be good for now.
I have set Chrome to not delete the CM Console files, etc. on close to avoid the problem in the future.