13 Replies Latest reply on Nov 15, 2019 4:28 PM by Holly Mullins

    add/remove fields not available in smart it screen configuration

    Vinod Katta
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      We were trying to add additional fields on the smart it incident screen from screen configuration page of smart it.

       

      However we dont see the options to edit the view. I have MyIT Admin and Administrator privileges on ARS. Do you know why these options were not displayed for me.