5 Replies Latest reply on Oct 24, 2019 2:27 PM by Cris Coffey

    TI20.19.03: directory import fails

    Philipp Ernicke
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      Hi,

       

      we have the problem that we can't import any users.

       

      If we test the credentials there is the message:

       

       

      Translated: The user doesn't have the required admin permission to delete technicians and requestors, which are not present in the AD.

       

      If we run the import, it starts without warning or somethink like that, but there are no log created and no user imported.

       

      What did we wrong?

       

      Greetings,

       

      Philipp