1 Reply Latest reply on Nov 6, 2019 12:11 AM by Dipti More

    In Developer Studio, when opening objects or modifying gives an error "Unknown system error; org.springframework.transaction.TransactionSystemException: Could not commit JPA transaction"

    Kelly Logan
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      This is a known issue,

       

      Remedy - Server - In Developer Studio, when opening objects or modifying gives an error "Unknown system error; org.sprin…

       

      and the solution, to reset the 'Record Object Relationships' feature, is linked to here:

       

      Remedy - Server - v9.1.x Record Object Relationships doesn't seem to be working after upgrade to 9.x

       

      I just wanted to note that in my case, when copying one server db to another (Dev environment to Test), I also found that the Centralized Configuration entries were missing entirely. Once I added the “Record-Object-Relationships” parameter to the com.bmc.arsys.server component and set it to “T”, I was able to modify those objects again.